Associate Director of Residential Services Job Application




Overview

The Associate Director of Residential Services will oversee day-to-day operations and maintain quality control of their designated program sites, providing leadership and guidance to staff as well as ensuring the quality of care delivered to the clients served.

New employee starting bonus to be paid after 90 days of employment:

  • Full-time positions: $250.00

Base starting pay:

  • $60,000/yr, commensurate with experience

Location:

  • Chisholm, MN

Available time types:

  • Full-Time

Responsibilities

  • Supports the Mission, Vision, and Guiding Principles of NHS Northstar
  • Supports, cooperates with, and implements specific procedures and programs for safety, confidentiality of data, quality assurance, current rules, agency policies and able to demonstrate mature judgment and able to make programmatic and supervisory decisions
  • Responsible for overseeing the quality of care delivered to clients, ensuring that it is carried out in an ethical and appropriate manner
  • Contact for case managers, guardians, family and other consumer-related stakeholders and represents the organization as directed by the Executive Team
  • Maintains knowledge of consumers’ rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all consumers in a safe, secure environment
  • Supports, cooperates with, and implements specific procedures and programs for:
    • Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management and security plans
    • Reports and/or corrects unsafe working conditions
    • Confidentiality of all data, including consumer, employee and operational data
    • Quality Assurance and compliance with all regulatory requirements
    • Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior
  • Supports and participates in common teamwork:
    • Cooperates and works together with all co-workers; plans and completes job duties with minimal supervisory direction, including using appropriate judgment
    • Uses tactful, appropriate communications in sensitive and emotional situations
    • Follows up as appropriate with supervisor, co-workers or clients regarding problems and concerns
    • Promotes positive public relations with clients, family members and guests
    • Completes requirements for in-service training, acceptable attendance, dress codes (including personal hygiene)
  • Reports to the Director of Residential Services, provides supervisory leadership and direction for assigned program areas
  • Assists in guidance and direction to the supervisory and direct support staff in matters related to direct care, regulatory compliance, client and referral source relations, and budgetary and fiscal performance
  • Assist in oversight of supervisory personnel; develop procedures to regularly giving and receiving formal feedback on performance matters; develop employee development strategies to proactively manage forecasted staffing needs; coach, counsel, and discipline staff who fail to meet performance expectations
  • Develop relationships with peers that promote high-quality client care by leveraging their professional expertise in resolving challenges, both reactively and proactively
  • Makes independent decision without delay and with being cognizant of the ramifications of these decisions
  • Functions with minimal direct supervision
  • Manages a diverse staff
  • Makes appropriate functional and programmatic decision with minimal direction
  • Relates to and coordinate activities with a wide range of agencies effective and positively with people who are developmentally disabled
  • Actively participates in the selection, employment, evaluation, and discharge of staff
  • Administers fiscal policies of assigned programs with minimal direction
  • Monitors, evaluates, and integrates programs and services of the agency
  • Understands and keep current with all federal, state, and local regulations relative to the assigned programs
  • Assists in the development and implementation of agency policies and procedures
  • Develops, implements, and maintains sound managerial practices
  • Participates in meetings or committees as assigned
  • Meets on-going requirements to maintain required certifications and participate in professional training and development
  • Other duties as assigned

Qualifications

Experience/Education/Training

  • High School Diploma
  • Meet the qualifications of a “Designated Manager” as identified in Rule 245D as follows:
    • Bachelor’s degree in a field related to human services, and one year full-time work experience providing direct care services to persons with disabilities or persons 65 or older;
    • Associate Degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons 65 or older;
    • Diploma in a field related to human services from an accredited postsecondary institution, and three years of full-time work experience providing direct care services to persons with disabilities or persons 65 or older; or
    • Minimum of 50 hours of education and training related to human services; and
    • Four years of full-time work experience providing direct care services to persons with disabilities or persons 65 or older under the supervision of a staff person who meets the qualifications identified in clauses (1) to (3).
    • Three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons age 65 and older.

Regulatory Requirements/Licensure

  • Valid Driver’s License
  • DHS Background Study
  • Meet the driving requirements and criteria acceptable to NHS Northstar’s insurer


Please click the "NEXT" button below to begin the application process. 


NHS Northstar, based in Chisholm, MN, is proud to offer the ultimate employee benefit: Company Ownership. When you join our team, you share company ownership with all of the other employee owners of NHS Northstar through our Employee Stock Ownership Plan (ESOP).


If you have any questions regarding this application please contact our office at 218-254-5757 or email NHSHumanResources@nhs-nss.com. *Paper applications available if needed. NHS Northstar is Equal Opportunity/Affirmative Action Employer. 


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Applicant Information

Full Legal Name*
Address*
xxx-xxx-xxxx
xxx-xxx-xxxx

How did you find out about this position?*
Name*
Do you have the legal right to work in the United States?*
Will you now or in the future require sponsorship for employment visa status?*
Type of Employment:*
Available Start Date
Please Check the Communities You are Willing to Work In:*
Shifts Available - Please Check All That Apply*
Shifts Available - Please Check All That Apply
  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
6am - 9am (Mornings)
8am - 5pm (Days)
2pm - 11pm (Afternoons)
10pm - 8am (Midnights)
Are you applying for a specific program?*
For example, you have been asked by a family to apply to work with their son/daughter.

Education Experience

Do you have a high school diploma or GED?*
Have you attended college or a post secondary program?*
Did you graduate from this college or program?*
Would you like to add another college or post secondary program?*
Did you graduate from this college or program?*
Do you have any of the following Certifications?
Please note that you will be required to submit supporting documentation upon hire.
CPR Expiration Date
First Aid Expiration Date
CNA Expiration Date
Other Expiration Date

Work Experience

Please start with your present or most recent place of employment. You may include any job-related military service assignments or volunteer activities.

Would you like to add work, volunteer, or military experience?
Start Date*
End Date
If currently employed leave blank
Address
Please note that you will be required to verify these hours upon hire.
Do you have additional experience or another employer you would like to add?*
Start Date*
End Date*
Address
Please note that you will be required to verify these hours upon hire.
Do you have an additional employer or experience you would like to add?*
Start Date*
End Date*
Address
Please note that you will be required to verify these hours upon hire.

Background Information

Some of our positions require staff to be over the age of 18 or over the age of 21 due to the type of services being provided or the ages of the individuals who reside at the worksite. Examples would be our Mental Health Outreach services and Child Foster Care services.

Are you 18 or older?*
Are you 21 or older?*
Are you subject to a non-compete agreement with another agency?*

This agency is required to submit a background check to the Minnesota Department of Human Services on all employees. Please note that a conviction will not necessarily automatically disqualify you for employment.

Items in your background that may disqualify you for a position with this agency include, but are not limited to:

  • Theft
  • Assault/Domestic Assault/Violation of an Order for Protection
  • Drug Charges
  • Neglect/Abuse
  • Fraud
  • Forgery

This agency requires a valid Minnesota driver's license to transport the individuals we work with. Lack of a driver's license or a driver's license from the state of Minnesota will not disqualify you from a position with us, however, it may limit the work opportunities available.

Do you have a valid MINNESOTA driver's license?*
Have you had or do you currently have a driver's license from a state other than Minnesota?*
Our positions may require awkward, heavy lifting of occasionally 50 pounds or more. Are you able to meet this requirement?

Affirmative Action/EEOC Information

NHS- Northstar is an Equal Opportunity Employer. As required by law, we must record certain information to be made a part of our Affirmative Action Program.

Applicants for employment are invited to participate in the Affirmative Action Program by reporting their status as handicapped, disabled veteran, veteran of the Vietnam era or other minority. In extending this invitation you are also advised that: (a) workers (applicants) are under no obligation to respond, but may do so in the future if they choose; (b) responses will remain confidential within the Human Resources Department; and (c) responses will be used only for the necessary information to include in our Affirmative Action Program and has no bearing in the hiring process. NHS-Northstar values diversity. We actively encourage women and minorities to apply. Refusal to provide the below requested information will have no bearing on your application and will not subject you to any adverse treatment.

Please select one:*
Are you Hispanic or Latino? A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culuture of origin, regardless of race.
Race Self-Identification - Please read the descriptions and then mark one or more races to indicate what you consider yourself to be.
Gender

Individual with Disability(s) (A person who (1) has a physical or mental impairment which substantially limits one or more of his or her major life activity(s); (2) has record of such impairment(s); or (3) is regarded as having such impairment(s). For the purposes of this definition, an individual with a disability(s) is substantially limited if he or she is likely to experience difficulty in securing, retaining, or advancing in employment because of the disability(s).  

Do you have a disability as described above?
Please check all that apply
Are you a Veteran?
Please check all that apply:

Consents

Applicant’s Certification and Agreement

By entering my name and the current date below, this will serve as my electronic signature. I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize NHS-Northstar to verify their accuracy and to obtain reference information on my work performance. I hereby release NHS-Northstar from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such information.

I understand that, if employed, falsified statements of any kind or omissions of facts called for on this application or in my interview(s) shall be considered sufficient basis for dismissal.

This application for employment shall be considered active for 90 days only. Consideration for employment after the 90 days requires a new application.

I understand that should an employment offer be extended to me and accepted that I will fully adhere to the policies, rules and regulations of employment of NHS-Northstar. However, I further understand that neither the policies, rules, regulations of employment or anything said during the interview process shall be deemed to constitute the terms of an implied contract. I understand that any employment offered is for an indefinite duration and at will and that either I or NHS-Northstar may terminate my employment at any time with or without notice or cause.

Name*
Date*

NHS-Northstar is required per the Minnesota Department of Human Services to perform an external background check on each potential new hire. In addition, we are required to run a driver’s license check on each potential new hire. Employment with this agency is contingent on passing these checks. 

In addition, to an external background check, you may be required to submit a county specific background check and/or fingerprinting as per the requirements of the federal, state, and/or county laws and statutes at the time of hire.   

External Background Check Consent

By checking the box below, I hereby give NHS-Northstar consent to complete an external background check.  External agencies may include the Department of Human Services and the Bureau of Criminal Apprehension. Information obtained will be used to help determine my overall employ-ability, ensuring the protection of the current people, property, and information of NHS-Northstar.

 I further understand that all background checks are held in compliance with all federal and state statutes.  Information attained from the background check process will only be used as part of the employment process and kept strictly confidential.

MINNESOTA DEPARTMENT OF HUMAN SERVICES

BACKGROUND STUDY PRIVACY NOTICE

Because the Minnesota Department of Human Services is requesting that you provide private information about yourself, the Minnesota Government Data Practices Act requires that you be informed of the following:

1. Purpose and intended use of the information: Minnesota Statutes, section 144.057, requires the Minnesota Department of Human Services (DHS) to conduct background studies on individuals who have direct contact with patients and residents in hospitals, boarding care homes, outpatient surgical centers, nursing homes, home care agencies, residential care homes, board and lodging establishments registered to provide supportive or health supervision services, individuals employed by supplemental nursing services agencies, and controlling persons of a supplemental nursing services agency; and all other employees in nursing homes. The background studies are to be completed according to the requirements in Minnesota Statutes, chapter 245C. The information requested will be used to perform a background study of you that will include at least a review of criminal conviction records held by the Minnesota Bureau of Criminal Apprehension and records of substantiated maltreatment of vulnerable adults and children. DHS may also later require you to submit additional information and/or your fingerprints if necessary to complete your background study. For all individuals who are subject to background studies by DHS, the corrections system will report new criminal convictions for disqualifying crimes to DHS. County agencies and the Minnesota Department of Health report substantiated findings of maltreatment of minors and vulnerable adults to DHS.

2. Whether you may refuse or are legally required to provide the information: Minnesota Statutes, chapter 245C states that the individual who is the subject of a study must provide sufficient information to ensure an accurate background study.

3. Known consequences that may arise from supplying the information: Individuals who have histories with the characteristics identified in Minnesota Statutes, chapter 245C, will be disqualified from positions allowing direct contact with (and, where applicable, access to) persons receiving services. Health-related licensing boards will make a determination whether to impose disciplinary or corrective action on individuals regulated by healthrelated licensing boards who have been determined to be responsible for substantiated maltreatment. Individuals who do not have disqualifying characteristics will not be disqualified.

4. Known consequences that will arise from refusing to supply the requested information: Only items identified as “optional” may be left blank. Refusal to provide the information necessary to ensure an accurate and complete background study will result in your disqualification and an order to the agency or facility to remove you from any position allowing direct contact with (and, where applicable, access to) persons receiving services.

5. Identification of other agencies or entities authorized to receive this information: The information you provide will be shared with the Minnesota Bureau of Criminal Apprehension. If DHS has reasonable cause to believe that other agencies may have information pertinent to a disqualification, the information may also be shared with county attorneys, county sheriffs, courts, county agencies, local police, the Federal Bureau of Investigation, the Office of the Attorney General, agencies with criminal record information systems in other states, and juvenile courts. Background study results may be shared with the Minnesota Department of Health, the Minnesota Department of Corrections, the Office of the Attorney General, non-licensed personal care provider organizations, and health-related licensing boards. If you have a disqualifying characteristic, the facility will be told only that you are disqualified and will not be told what caused your disqualification, unless you were disqualified for refusing to cooperate with the background study or for serious and/or recurring maltreatment of a minor or vulnerable adult. The information about you received as part of a background study is classified as private data and, except for the agencies noted, cannot be shared without your consent.

Driver’s License Consent

By checking the box below, I hereby give consent to NHS-Northstar to complete a driver’s license check.  I understand that driving a company vehicle (or my own vehicle, as required) is a requirement of employment and maintaining a satisfactory driving record is a condition of my employment.  I agree to allow NHS-Northstar to check my driving record prior to hire and to check it periodically thereafter.  I further agree to report any changes in my driver’s license status to NHS-Northstar immediately that may effect my ability to drive a NHS-Northstar vehicle (or my own vehicle, if I am required to drive) after hire.

I understand that NHS-Northstar will use this information for employment purposes only and will not furnish this information to a third party without written consent.

Drug-Free Workplace

As a DHS licensed provider, it is the policy of NHS-Northstar to support a workplace free from the effects of drugs, alcohol, chemicals, and abuse of prescription medications. This policy applies to all our employees, subcontractors, and volunteers. By checking the box below, I hereby give consent in accordance with the NHS-Northstar drug-free workplace policy and to its conditions for screening, which may include pre-employment testing and/or reasonable suspicion testing. I understand that employment is conditional in relation to the cooperation with, and the results of, any drug screening.

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